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[ CHECKLIST ]

What to Ask Before You Switch Platforms

The cost of switching platforms is rarely in the contract. It hides in balances, player history, content licences and downtime. These are the questions to ask a prospective platform so that cost surfaces before you commit, not after cutover.

KEY TAKEAWAYS
  • The cost of switching hides in balances, history, content and downtime.
  • Ask these before you sign, not after cutover.
  • A platform that cannot answer them directly is telling you something.
01

Balances

Which balance is the source of truth on cutover day, and who signs off on the reconciliation?

How are Gold Coins and Sweeps Coins carried over separately so their origin is preserved?

02

Player history and identity

Does purchase and redemption history move, or does it start at zero?

Will players have to verify again, and who pays for that?

03

Content

Which titles are licensed to you and which are licensed to the old platform?

What goes dark on cutover and for how long?

04

Downtime

How long is the cutover window?

What is the rollback plan and who has the authority to call it?

05

After you move

What does the old platform keep, and for how long?

What does the new platform owe you if you ever leave again?

This resource is provided for general informational purposes and does not constitute legal advice. Operators should consult qualified counsel regarding sweepstakes laws, eligibility, official rules, AMOE requirements, and state-specific restrictions.

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